The Retail Solution - Customer Testimonials

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The Retail Solution
toll free: 800-570-5509


Our customers' opinions are of primary importance to us and our most valued asset. We are pleased to share these testimonials with you, as they are the best advertising we could ever hope for.

We also welcome more customers to state their comments for the record.  If you'd like to share your thoughts on The Retail Solution program please use the feedback form  at the bottom of this page. We thank all of our customers for their kind and generous statements.

Dependable Vacuums Plus
“Serial numbers along with warranties are vital for my sales. TRS does them both! It’s also nice to have a system that will work equally well with or without a mouse. Keyboard shortcuts means less hassle at the checkout, jumping back and forth between a mouse and keyboard (or touch screen). – David, Dependable Vacuums Plus”
Mo-Ranch Conference Center and Camp
"The Retail Solution has the fastest, most accurate search capabilities I've never used."
Fun Corner
"Greetings – We use Northwest Network Solutions – THE RETAIL SOLUTION. We have used it for over 15 years for our costume store. The prices are extremely reasonable and they have great technical support..."
"Great job on all the wonderful improvements! TRS has changed a bunch over the last 17 years! We really love it and all that it does to help us manage our little retail business. Thanks for continuing to develop and support it! "
East Alton Ice Arena
"Our Skater’s Edge proshop has used The Retail Solution for a number of years. We have found the application to be easy to use, stable, safe and secure. The continued updates to the software have far outclassed the support we received from our former pos/inventory program. Customer service is a key part of our business success. We believe that customers are discouraged with their experience when they are forced to wait in checkout while the clerk wrestles with an inventory or pricing problem. The Retail Solution is a positive segment of our overall customer service delivery system in eliminating checkout problems. In cases where we have an issue or a question, NWNS has responded in a timely and cooperative way..."
Beneath The Sea
"We have been with you almost 18 years and love the program!"
Moose Mountain Hot Tubs
"The Retail Solution is amazing. We use the multi store for instant inventory information, customer store credits, membership cards, reward points, gift cards, it's all great. We purchased a card printer and now we print and sell our very own gift cards along with our membership cards with auto discounts. Great for customer retention. Thanks for a great product and great support. "
Birnat Limited (England)
"A great programme!"
Midtowne Spa
"The publisher of TRS, Northwest Network Solutions, has proven to be exceptional in their ability to provide quality technical support and timely response in correcting identified problems. TRS is rich in features to meet the requirements of a broad spectrum of retail businesses. Their progressive attitude toward meeting the needs of their customers is quite apparent."
Cardans Jewelers
"I have searched for software for well over a year, and have tried every one of the jewelry specific programs, but I have not found ANY that is as flexible as TRS. YOU HAVE AN UNTAPPED MARKET IN THE JEWELRY INDUSTRY!"
Kandi Scrappers
"We are very pleased with this product. We have only been using it for a month and it has helped tremendously. We have tried many numerous pos programs and this is the only one that does not only have a bunch of useful features, but it is also compatible with many different hardware configurations. We get comments about how easy it is to use. Our customers also love the points rule..."
Halloween Express, OA, Inc.
"I have been very pleased with all aspects of your company.  The few times I have contacted Tech Support I was surprised at the prompt handling.   Keep up the good work ..."
DISCOmanias, Inc
"The Retail Solution is excellent program!!  We use it for 4 stores and is great!  thank you."
Ace Hardware
"Your software is the best value that I could find on the web.  Keep up the fine work!"
The source for the home
"The Retail Solution is a Awesome POS program that no retail business should be without. TRS is undoubtedly the best and most versatile POS software on the market.  The support staff is very helpful and then when you look at the price it's hard to believe that you get so much for your money.  We looked at a lot of POS software before deciding on TRS and have never had any regrets.  Both my partner and I have 12 years retail and 21 years restaurant mgmt experience and we have never had as good an experience with a POS program.  Keep up the great work NWNS."
Artista, Inc.
"We have been very happy with TRS.  The Webstore feature has been great and your customer service is the best.  Thank you NWNS!  We highly recommend this package."
Cigarettes For Less
"I use Multi-Site FTP to manage prices and data for all my stores from a central location. It's GREAT !!!   I choose when I want to send/receive data. Thanks TRS for a well-designed program, with many useful features to complement the Manager's WorkStation and PowerStation!"
M.C.L Computer Services
"I had the task of setting up The Retail Solution at my last place of employment I like it so much that I am going to start selling and installing it for my current customers.   AWESOME PRODUCT!"
MedicineMan Pharmacy
"Very effective/efficient program, and along with the wonderful technical support there is no better buy.  Thank you TRS for everything."
Friends & Company Pets & Feeds
"So easy to use that my employee's 10 & 11 year old daughters frequently give Mommy a hand waiting on customers."
Mid Ozark Rod and Gun
"The program just gets better all the time and the staff are always helpful.  Thank you and keep up the excellent work."
MarCom Systems
"Great interface, easy to install, support is very helpful and experienced.  Terrific POS Bargain !!!"
Flex Phoenix
"Just wanted to let you know the rental portion of the PowerStation you have added is FANTASTIC!  Thank you for giving us the ability to configure the rentals by the hours, this fits our needs perfectly.  And the "rental return time" being printed on the receipt is exactly what we needed.  Excellent job, well done!"
Halloween Express,  Inc.
"I have used a number of POS Systems including CAM32 for Windows.  I find that your program will do the same thing these very expensive programs and do it faster and easier.   I must have downloaded 30 POS Demos before deciding on TRS ...  I have four locations and Multi-site FTP is great." *
Christmas Depot
"Great job on the software, it looks great!   I'm hooked on the PowerStation!"
"You did a GREAT job on the windows version!  It is AWESOME!  The screens are excellent, easy to understand, without question the best program I have seen for Point of Sale regardless of cost ...  Again, my compliments to the designer and programmer, you should win an award for this."
Charlie's Place
"We are very impressed with your program!"
"Congratulations!  You've been recognized by the ZDNet Software Library at as having written one of the best programs available on the Internet..." 
Universal Auto Paint Dist.
"Simple yet powerful program. The best I have seen, Watch out Micro BIZ there is a new sheriff in town!"
OnLine Computing, Inc.
"We looked for three months before choosing The Retail Solution ... Great program!"
Madison & Davis Bicycle Shop
"Very good customer support.  This POS has become as important to our store as the products we sell. It continues to grow with us and we look forward to its regular updates and refinements."
The Home Beautiful
"TRS is a wonderful, easy to use program."
McKinney Falls State Park
"We have been using The Retail Solution for over two years now and it has made running the Park Store gift
shops a much easier job.  It's a great POS program."
Leavenworth Golf Club
"We had labored under a custom program that was inflexible, difficult to understand and expensive. The retail solution offers flexibility, speed, convenience at point of sale, many features that are invaluable to us and above all, excellent support and service. They are one of the few companies that supply an actual working demo so evaluation can be made on each client's terms. They enhanced the program for our business, and patiently answered our questions. This is a full featured, network solution that is easy to use, produces powerful reports and can be expanded to suit our needs. After over a year of looking at the POS software market, The Retail Solution and NWNS is head and shoulders above the rest."
Holograms Fantastic, Inc.
"Best user interface! ... certainly most intuitive! ... fast searches!"
The Shade Tree
"Happy TRS user since 1996"
Pro Cycles
"We've been using the "Retail Solution" software since 1994.  We've seen it continue to grow and improve over the years into one of the finest retail programs available regardless of price. The u
pgrades never cease to amaze me and the tech support has been flawless.  My hat's off to you and your staff."
Blue Mt. Music, Inc.
"I looked at the others and found The Retail Solution to clearly be the best!"
Merchant Service Systems, Inc.
"Best price value in POS Industry!"
Cosmetics Etc., Inc.
"The Retail Solution is very easy-to-use!"
Celebration, Inc.
"Outstanding customer support! .... best point-of-sale!"
Lynnwood Liquor Shop
"The report writer is fantastic.  Best value for your dollar!!  Super customer support."  
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